Installation and commissioning are only the beginning of an asset’s working life.
Through XPM’s international partner network, we provide access to factory-trained technicians and specialist engineers for the ongoing maintenance, diagnosis and repair of mission-critical data-centre infrastructure.
Our teams support gensets, chillers, pumps, cooling systems, switchgear, controls and associated auxiliary equipment—working alongside the client’s operations team to maintain reliability without disrupting the live facility.
Our Services
Planned and preventive maintenance
Condition-based and predictive maintenance
Emergency troubleshooting and rapid-response support
Fault diagnosis and root-cause analysis
Generator servicing, controls and load testing
Chiller maintenance and performance optimisation
Pump, valve and chilled-water-system maintenance
Switchgear, protection and control-system support
Fuel, cooling, lubrication and exhaust-system maintenance
Replacement parts and OEM technical coordination
Warranty, service-history and asset-condition tracking
Lifecycle planning and maintenance-budget forecasting
Factory-Trained Technical Support
XPM coordinates factory-trained technicians through our trusted OEM and specialist partner network.
This gives clients access to the right technical expertise for each asset—whether the requirement is scheduled servicing, an intermittent fault, emergency attendance or a complex system issue involving multiple suppliers.
We manage the interface between the client, technician, OEM and site team, ensuring permits, access credentials, RAMS, spares and technical information are in place before work begins.
Supporting Live Facilities
Maintenance inside a live data centre requires more than technical knowledge.
Our teams understand controlled access, approved passes, permit-to-work procedures, change management and the operational restrictions associated with mission-critical environments.
Work is planned around the client’s programme and operational requirements, helping reduce downtime, protect redundancy and avoid unnecessary risk.
Ageing-Asset Replacement Strategies
As infrastructure ages, maintaining reliability requires a clear understanding of asset condition, availability of replacement parts and the increasing risk of failure.
